feedback | Randall Reilly
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Article Case Studies Marketing & Sales

Domino’s Pizza: A Case Study in Customer Feedback

At some point in time, we’ve all dealt with a customer who was unhappy. It’s natural. They’re promised a certain deliverable, feature, or service, and something breaks down. Some customers call you up, but others will express their disappointment to their colleagues, to their social media followers, and anybody else who will listen. Sometimes you […]