Customer churn is the antithesis to customer retention. When you gain customers at the same rate that you are losing them, your business growth slows considerably and can even contract.… read more →
Retaining your customers should be as high a priority as generating leads and converting prospects, especially when you consider just how valuable a loyal customer is to a brand. It… read more →
In an effort to get a bit more mileage out of the recent “Truck Driver Appreciation Week” — which should ideally be more of a year-round kind of thing —… read more →
Driver retention and recruiting are unconditionally linked. If your retention is up, you don’t have to fight to keep your fleet on the road. Instead, you can focus on recruiting… read more →
If you are a regular reader of this blog, you know we have lots of tips to help you recruit more truck drivers. But if your fleet is struggling to… read more →
While the legend of St. Valentine is debated among historians and The Catholic Church acknowledges 3 different saints named Valentine or Valentinus, there is one consistent story detail: Each of… read more →